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The Latest Breaking News from Singtel

Foreign owner apologises for Optus triple-zero failures

The parent company of Optus says it remains committed to Australia by providing a critical service and has apologised for the fatal triple-zero outage.

AAP

Singapore's Singtel partners with Nvidia to build a research lab for companies that care about data sovereignty

Singtel is leaning into its AI and data center business as its mobile services business faces more competition.

Fortune

Even if heads roll at Optus, we may not know much about their executive payouts

Optus has promised its staff will be held accountable for September’s Triple Zero outage – but only after “the dust settles” on current investigations. Three deaths have been linked to the outage.

The Conversation

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Optus boss ‘has a lot of work to do’, Anika Wells says after meeting telco in wake of triple-zero outages

Minister asks parent company to appoint external reviewer in attempt to restore Australians’ faith in emergency calls

The Guardian - AU

'Scapegoating' Optus blames tech, staff for outages

Optus has blamed technical equipment and human error for two emergency call outages as the prime minister pans the telco for its "unacceptable" failures.

AAP

Anika Wells to meet Singtel’s boss as Optus experiences second triple-zero outage in less than two weeks

Optus says it confirmed the welfare of all callers who called triple zero after an issue affected Illawarra region in NSW

The Guardian - AU

The Optus brand is in tatters. How can it even begin to rebuild customers’ trust?

Optus finds itself in a perilous situation once again. Last week’s 13-hour Triple Zero network outage left about 480 customers unable to call for emergency help. Three deaths linked to the outage are being investigated.

The Conversation

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Optus fined $66 million for 'appalling' conduct in sales to vulnerable customers in Australia

An Australian judge has fined telecommunications giant Optus $66 million for unconscionable conduct under consumer law

The Independent UK

Should the Optus chief quit? These 5 fixes would do far more to stop another 000 failure

Asked today whether Optus’s chief executive should be considering his future after the “completely unacceptable” Triple Zero outage, Prime Minister Anthony Albanese told the ABC “I would be surprised if that wasn’t occurring.” Communications Minister Anika Wells has also vowed “Optus will be held to account”.

The Conversation

Singtel targeted by Chinese hackers in "test run" for attacks on US targets

One of APAC's biggest telcoms was a playground for Chinese hackers as they prepare for attacks in the West.

TechRadar

3 Tech Stocks for Bullish Investors This Week

The technology industry is growing rapidly owing to the rapid adoption of emerging technologies and increased enterprise spending on digitization. Amid this backdrop, it could be wise to invest in quality tech stocks Ericsson (ERIC), Pure Storage (PSTG), and Proto Labs (PRLB) this week for substantial gains. Continue reading.

StockNews.com

Singtel Anticipates 2024 Second-Half Loss, .3B Impairment Flagged

Singtel's projected loss and impairment raise concerns about its financial health and strategic direction in the telecom market.

Top News

Seven rescued from remote WA finally home – as it happened

This blog is now closed.

The Guardian - AU

Australia's second-largest telco loses its CEO after a network outage that hit almost 40% of the country's population

The Nov. 8 outage, which affected ten million customers, was the second national scandal under outgoing CEO Kelly Bayer Rosmarin.

Fortune

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The Guardian - AU

Optus CEO Kelly Bayer Rosmarin resigns after network outage

Optus parent company Singtel says ‘priority is about setting on a path of renewal for the benefit of the community and customers’

The Guardian - AU

More than 200 Optus customers unable to call triple zero during 14-hour outage, Senate inquiry told

Chief executive Kelly Bayer Rosmarin faced grilling at Senate inquiry on Friday over last week’s network outage

The Guardian - AU

Optus CEO Kelly Bayer Rosmarin faces Senate grilling as Singtel denies it was to blame for outage

Telco claimed its parent company was responsible but Singapore conglomerate says its upgrade was not the cause

The Conversation

The Optus outage shows us the perils of having vital networks in private hands

Optus chief executive Kelly Bayer Rosmarin is set to front a Senate inquiry this week, probing last week’s colossal outage which left millions stranded without internet or mobile phone connectivity for a staggering 14 hours.

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Evening Standard

Optus outage: Millions affected as Australia's second largest telecommunications network goes down

Payment, transport and health systems were thrown into chaos, with 40 per cent of Australians unable to use phones or internet

Newslaundry

Indian monitoring systems creating ‘backdoor’ for surveillance firms: FT report

India’s “so-called lawful interception monitoring systems” are helping create a “backdoor” that allows “Prime Minister Narendra Modi’s government to snoop” on citizens as “part of the country’s growing surveillance regime”, according to a Financial Times report.

Bangkok Post

Singapore jails woman for swindling Pokemon card buyers

SINGAPORE: After being told by a woman in Singapore that he would receive a discount on each case of Pokemon cards from his bulk purchase on Carousell, one buyer paid her close to S$80,000 (US$60,000) in deposits.

Reuters

Exclusive-China plans $500 million subsea internet cable to rival U.S.-backed project

Chinese state-owned telecom firms are developing a $500 million undersea fiber-optic internet cable network that would link Asia, the Middle East and Europe to rival a similar U.S.-backed project, four people involved in the deal told Reuters. The plan is a sign that an intensifying tech war between Beijing and…

Bangkok Post

AIS chief expected to carry on in 2023

Somchai Lertsutiwong, chief executive of Advanced Info Service (AIS), is expected to continue his leadership role at the country's leading mobile operator for one or two more years following his scheduled retirement at the end of this year, according a source at AIS's parent company InTouch Holding.

AAP

Singapore PM offers help with Optus breach

The Singaporean prime minister has offered to provide assistance to Australian authorities if needed when responding to the Optus data hack.

The Guardian - AU

Singtel confirms 2020 data breach after cyber-attack on Optus

Parent company of Australian telco says that the personal data of 129,000 customers and 23 businesses was obtained in a cyber-attack two years ago

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