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The Latest Breaking News from Telstra

Wake-up call: how Telstra’s ‘unreasonable’ price rises may cause customers to hang up

The telco’s sweeping price changes and the closure of its cheaper ‘starter’ plan risk putting off many of its loyal customers

The Guardian - AU

Aussie shares reset intraday record as commodities soar

Scarce resources continue to be a source of interest for investors looking for value, as supply constraints and the local earnings season spark volatility.

AAP

Telstra gets mobile to send shares to a nine-year high

Telecommunications giant Telstra has beaten expectations with a bumper first-half net profit, driven by strong earnings growth from its mobile division.

AAP

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Telstra joint venture to axe more than 200 jobs amid AI rollout

Some jobs will be moved offshore in wake of telco’s $700m partnership with tech consultancy Accenture

The Guardian - AU

Call centre operator that won major Centrelink contract paid no corporate tax for two years

Telco Services Australia generated more than $185m in revenue in 2024-25 and $130m the year before but paid zero tax

The Guardian - AU

Accenture exec gets real on transformation: 'the data and AI strategy is not a separate strategy, it is the business strategy'

"Think about the people and the culture," Accenture's Chief Responsible AI Officer Arnab Chakraborty told Fortune. "It is so paramount."

Fortune

Cover-up claims as triple zero-linked death revealed

Another death linked to triple-zero failures just days after Optus' major outage was not publicly disclosed at the time, sparking accusations of a cover-up.

AAP

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How Starlink is connecting remote First Nations communities – and creating new divides

In the Cape York community of Wujal Wujal, local service providers used to hold their breath every time a big storm rolled in. Cloud cover could knock out their satellite internet just when they needed it most.

The Conversation

Watchdog challenged over triple zero risk in old phones

Customers should be warned by their telcos if their phones are unable to call triple zero in an emergency, the communications watchdog insists.

AAP

Search hit: court orders massive fine against Google

The world's biggest search provider will face a substantial penalty for breaking Australia's competition laws, a court has ruled, after doing deals with telcos.

AAP

It's elementary - Cats feel more need for Holmes speed

Hunter Holmes will join his older brother Max at Geelong, one of several familiar family names to feature on night two of the AFL draft.

AAP

Sydney resident died after triple-zero call didn’t work on Samsung phone, TPG says

Early investigations suggest device was using software incompatible with emergency calls on TPG network

The Guardian - AU

Australia is facing an ‘AI divide’, new national survey shows

In the short time since OpenAI launched ChatGPT in November 2022, generative artificial intelligence (AI) products have become increasingly ubiquitous and advanced.

The Conversation

Free phones for some in Samsung triple-zero 'debacle'

Some Samsung phone users with old mobiles will get free replacements after triple-zero glitches, but not everyone will be so lucky.

AAP

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International Business Times UK

Bombshell Glitch Exposed: Why Telstra's Samsung Phones Fail Triple Zero in Crisis?

Exposed: Why 70+ Samsung models fail Triple Zero during outages. Telstra urges replacements—echoes Optus deaths.

AAP

Optus chiefs to hang it up after triple-zero failures

Optus says two chief officers are leaving as part of "planned leadership transitions" following its network's triple-zero outages.

AAP

Samsung phones to be binned over triple-zero call fault

More than 70 older models of Samsung phones will have to be replaced or updated after testing revealed a flaw in connecting certain emergency calls.

AAP

From gigabits to terabits: fibre to fire up downloads

A fibre optic internet backbone will deliver internet speeds up to six times faster as well as a multi-billion-dollar boost to Australia's economy by 2040.

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The Conversation

How do Triple Zero calls actually work? A telecommunications expert explains

Making a call to triple zero (000) for a life threatening or time-critical emergency is something most of us learn how to do when we first use a phone.

The Guardian - AU

As I prepare for another bushfire season in NSW, I wonder: will triple zero be there if I need it?

It’s up to telcos like Optus to ensure our emergency system works, but so far the only word you could use to describe our mobile signal is ‘intermittent’

AAP

Heat dialled up on minister over triple-zero outages

Communications Minister Anika Wells has been questioned about her handling of a triple-zero outage, as reforms to the emergency network are introduced.

The Guardian - AU

Optus’s triple-zero outage could boost Telstra’s customers – and allow it to charge even more

No longer competing on price, Telstra is benefitting from consumer inertia, a strong regional network and Optus outages, consumer advocates say

The Guardian - AU

Optus’s triple zero debacle is further proof of the failure of the neoliberal experiment

Privately owned monopolies always look to increase profits at the expense of consumers. Australia must hasten its return to public ownership of vital infrastructure

The Conversation

A $100 million fine for ‘appalling’ predatory sales practices caps a horror week for Optus

A Federal Court judge on Wednesday ordered Optus to pay a A$100 million fine for its “appalling” high-pressure sales tactics over several years up to 2023. More than 400 people were pressured or misled into buying phones or contracts they didn’t want, couldn’t afford – or in some cases couldn’t…

The Conversation

How exactly would a Triple Zero custodian help prevent a repeat of the fatal Optus outage?

In the wake of last week’s Optus network outage that left multiple people dead after they were unable to call Triple Zero for help, there has been much discussion about the need for a Triple Zero custodian in Australia.

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