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The Latest Breaking News from Southwest

Southwest Airlines sending ‘gratitude pay’ to workers after holiday meltdown

Southwest Airlines is sending millions of dollars in ‘gratitude pay’ to workers after the historical meltdown that led to 16,700 flight cancellations in late December.

Tribune News Service

Southwest Airlines pilots’ union calls for ‘historic’ strike vote to ramp up pressure

The Southwest Airlines pilots union is calling for a strike authorization vote in May in the wake of the Dallas-based carrier’s epic holiday meltdown.

Tribune News Service

Grounded planes, crashed cars and poisoned water: How faulty software has left society on the edge of disaster

Travel meltdowns at Southwest Airlines and the FAA have exposed how deeply we depend on outdated or unreliable computer systems. Yet as Io Dodds discovers, cancelled flights and ruined holidays are only the tip of the iceberg

The Independent UK

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‘Captain Doug for the win’: Mum raves about pilot’s kind act after son flies solo

‘He’s one of my favorite pilots I’ve ever seen,’ says 11-year-old

The Independent UK

Southwest Airlines CEO Bob Jordan talks about the holiday meltdown and what comes next

Southwest Airlines faced another potential crisis just two weeks after its holiday meltdown as the FAA shut down all flights in the U.S. for nearly two hours last Wednesday.

Tribune News Service

Everything ‘is on the table’ as Southwest Airlines CEO tries to prevent another meltdown

Southwest Airlines has hired an outside firm to figure out what it needs to prevent another cancellation meltdown like the one over the holidays and “everything that we need to do to mitigate risk is on the table,” CEO Bob Jordan said Thursday.

Tribune News Service

FAA's ground stop proves business needs a functioning government to thrive

Gridlock and partisan stalemate are not good for business or the economy.

Fortune

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Here's the latest on the NOTAM outage that caused flight delays and cancellations

The Federal Aviation Administration said late Wednesday that early work traced the blackout to a "damaged database file."

WEKU

Southwest under fire for promoting executives amid flight meltdown that left thousands stranded

Company had a nightmarish holiday season with Biden administration promising to hold it accountable

The Independent UK

‘It’s been rough’: passengers weather another day of chaos at US airports

From weather disruptions to computer problems to crew shortages, customers are once again caught in travel limbo

The Guardian - US

Washington presses Southwest Airlines for prompt refunds, reimbursements after meltdown

The U.S. Department of Transportation and Secretary Pete Buttigieg will require Southwest Airlines to give prompt refunds and reimburse extra expenses after its holiday cancellation meltdown, adding pressure from Washington to speed along a move the carrier is already making to placate customers.

Tribune News Service

Wall Street investors shrug off Southwest Airlines’ holiday meltdown

Southwest Airlines has regained most of the value it lost on Wall Street when its operations cratered in late December and left hundreds of thousands of passengers without flights around Christmas.

Tribune News Service

Can airline darling Southwest recover from a holiday meltdown of its own making?

Simon Calder loves the carrier that Herb Kelleher founded in Texas in 1971. But there are limits

The Independent UK

Southwest crisis reveals clubby world of airline leaders

The operational chaos that engulfed Southwest Airlines Co. over the busy holiday period was a crisis decades in the making.

Tribune News Service

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Tribune News Service

Southwest’s holiday meltdown was decades in the making

Are you done with Southwest Airlines, after your Christmas and New Year’s travel was ruined by the airline?

Tribune News Service

Southwest Airlines doles out travel credits. Is it enough to appease disrupted flyers?

As Southwest Airlines returns to normal flight scheduling, the company has another daunting task ahead: making amends to inconvenienced flyers — many of whom can’t put a price on their scrapped plans and missed time with family over the holidays.

WEKU

Southwest Airlines' holiday chaos could cost the company as much as $825 million

Southwest Airlines says disruptions that led to more than 16,700 cancelled flights over the holidays will have severe financial consequences for the company.

StockNews.com

1 Airline Stock to Buy in 2023 and 2 to Sell Short

The airline industry seems well-positioned to grow significantly in the foreseeable future, thanks to pent-up travel demand. Hence, fundamentally strong airlines stock Southwest Airlines (LUV) could be a wise addition to one’s portfolio. However, amid macroeconomic headwinds and the industry’s post-pandemic challenges, fundamentally weak stocks Spirit Airlines (SAVE) and Astra…

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The Independent UK

Can airline darling Southwest recover from a holiday meltdown of its own making?

Simon Calder loves the carrier that Herb Kelleher founded in Texas in 1971. But there are limits

Fortune

Southwest Airlines’ fiasco highlights why boards must prioritize digital strategy

Southwest Airlines' flight cancellation debacle underscores the need for corporate boards with digital transformation expertise.

The Independent UK

Southwest, after strong 2022 rebound, expects losses in Q4

Southwest says it now anticipates a loss in its fourth quarter after the airline canceled more than 16,000 flights around Christmas and left holiday travelers stranded

Axios

Southwest's meltdown could end up being good for travelers

The Southwest debacle could lead to big consumer-friendly changes

The Philadelphia Inquirer

Editorial: Want to end air travel chaos? Enforce passenger rights

Chaos reigned at the nation’s airports over the holidays. Lost luggage piled up unclaimed. Police were called to help calm passengers who were demanding answers. The grandkids didn’t make it in time for Christmas dinner.

Tribune News Service

As Southwest Airlines recovers from one meltdown, how does it prevent another?

Reeling from one of the worst months in company history, Southwest Airlines leaders are trying to figure out what options there are, if any, to prevent another cancellation meltdown.

The Independent UK

Southwest starts on reputation repair after cancellations

With its flights running on a roughly normal schedule, Southwest Airlines is now turning its attention to repairing its damaged reputation after it canceled 15,000 flights around Christmas and left holiday travelers stranded

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