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The Latest Breaking News from Southwest

Southwest Airlines' #epicfail takes social media by storm

Thousands of cancellations, lost bags and endless lines have angry customers taking to social media to voice their discontent.

WEKU

Southwest Airlines promises stability after mass US cancellations

US Department of Transportation vows to investigate Southwest Airlines for cancellations following severe winter storm.

Al Jazeera

The Southwest Airlines debacle made (some of) its rivals do the unthinkable: Cap fares to help stranded passengers

When it hasn’t been expensive to travel this holiday season, it’s been impossible. But a few major airlines are forgoing profits to help grounded Southwest customers.

Fortune

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Southwest plans on near-normal operations Friday after widespread cancellations

Ahead of the New Year's weekend, the airline said that Friday will see minimal disruptions after its slashed schedule stranded hundreds of thousands of travelers during a wintry holiday stretch.

WEKU

Holiday meltdown exposes Southwest Airlines’ technology woes

Passengers across the country waited in airports this week while Southwest Airlines’ operation crumbled, because it couldn’t get pilots and flight attendants assigned to flights.

Tribune News Service

Airline breakdown upends holiday leave for service members

Active-duty military personnel were caught in limbo this week as thousands of Southwest Airlines travelers got stranded across the U.S. by canceled flights

The Independent UK

Southwest says flight schedule will "return to normal" on Friday

Passengers have been suffering from a travel nightmare with thousands of cancellations.

Axios

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Fox News ridiculed for blaming Pete Buttigieg for Southwest Airlines flight fiasco

Democrats critcize right-leaning network for unfair chyron

The Independent UK

Sanders calls out Southwest CEO "greed"

The Vermont senator blasted Southwest's "unacceptable" meltdown and demanded the Transportation Department step in

Salon

Southwest Airlines hopes to restore its full flight schedule by Friday

DALLAS — After taking desperate measures to try to stabilize its broken flight operations, Southwest Airlines could have its full schedule restored by Friday in time for another busy holiday travel weekend, company leaders told employees late Wednesday.

Tribune News Service

Southwest needs to get its flights in order — and fast

After a massive meltdown, the air carrier needs to take care of its thousands of upset customers and make systemic changes to antiquated systems.

Chicago Sun-Times

Southwest passengers stuck in a "free for all" baggage claim nightmare

Thousands of Southwest flight cancellations have caused a travel disaster nationwide — with tons of lost bags.

Axios

Southwest Airlines expects normal operations Friday

Southwest is struggling to recover after being overwhelmed by a winter storm that left hundreds of pilots and flight attendants stranded out of position to operate flights.

Chicago Sun-Times

Michael Hiltzik: Southwest's meltdown was born in America's cheapskate corporate culture

Through much of 2022, the most often-asked questions about Southwest Airlines concerned issues such as whether it would allow preassigned seating, start charging for all checked baggage and institute change fees — scrapping all those policies that have made the airline unique.

Los Angeles Times

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The Independent UK

Southwest cuts 2,300 flights, schedule in sustained chaos

Southwest Airlines is still trying to extract itself from sustained scheduling chaos and cancelled another 2,350 flights after a winter storm overwhelmed its operations days ago

WEKU

Unclaimed luggage piles up at airports following Southwest cancellations

After Southwest Airlines canceled thousands of flights over the week, travelers are scrambling to reunite with their luggage.

Chicago Tribune

Southwest could return to full operations by the weekend; travelers will get reimbursed for ‘reasonable’ expenses, Chicago officials say

Southwest Airlines could be operating at normal levels by the weekend after days of widespread cancellations, Chicago Department of Aviation officials said Wednesday evening, citing discussions with Southwest leadership.

Tribune News Service

Did you lose your bag while flying? What to do if your luggage is missing

It’s been more than two days since Southwest Airlines passenger Todd Krumholz parted with his family’s checked bags, containing Christmas gifts, winter clothes and essentials for his two young children, at Dallas Love Field.

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Tribune News Service

Southwest on the ‘naughty list’? Customers begin search for missing luggage

Rows of unclaimed luggage sat in the corner of Dallas Love Field Airport’s baggage claim on Wednesday as dozens of Dallas residents lined up at the Baggage Service Office hoping to recover lost Christmas gifts and everyday necessities.

Tribune News Service

Southwest Airlines slashes thousands of flights in days ahead to ‘reset’ after meltdown

Passengers are still stranded, and Southwest Airlines is still scrambling.

Tribune News Service

Should Southwest Airlines reconsider its point-to-point route system?

Southwest Airlines is experiencing some of the most dramatic cancellations and delays in history, with some putting blame on the carrier’s operational systems.

Reason

Politicians Who Supported $54 Billion in Airline Bailouts Now Pose as Industry Critics

Political criticism of Southwest's mass flight cancelations mask a cronyist relationship between government and the passenger airline industry.

The Independent UK

Airport police officer threatens to arrest stranded passengers waiting to rebook cancelled Southwest flights

The clash came as travelers across the country faced delays and cancellations

Al Jazeera

‘System failure’: US blames Southwest Airlines for meltdown

US Secretary of Transportation Pete Buttigeig says mass flight cancellations are not merely a ‘weather-driven issue’.

Tribune News Service

Southwest Airlines cancellations drag on with no end in sight

Southwest Airlines canceled more than 4,800 flights for Wednesday and Thursday as its operational meltdown bleeds into a second week with no indication of when it will end.

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