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The Latest Breaking News from Ofgem

Number of households seeking help over energy debt legal action doubles

Suppliers increasingly opting to take customer to court to recover unpaid bills, Citizens Advice says

The Guardian - UK

Small UK businesses ‘empowered’ to tackle rogue energy brokers

Ofgem to force ‘middlemen’ to disclose fees and commissions, and ombudsman to expand free support

The Guardian - UK

Only 1,500 people compensated so far over prepayment meters, Ofgem says

Regulator says energy firms planning payments for another 1,000 customers after reviewing 150,000 forced installations

The Guardian - UK

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Energy bills: standing charges are not standing still

Despite a 12.3% cut in April’s energy price cap, there is an important fixed element in your bill that is rising again

The Guardian - UK

Millions of households told to send energy meter readings at weekend as cheaper prices kick-in

Households can take advantage of lower bills as the energy regulator Ofgem lowers price cap

Evening Standard

Energy Price Cap to decline further in July, but rise this winter, experts say

Energy consultancy Cornwall Insight says the price cap will fall to £1,560 from 1 July, but will then rise to £1,630 three months later

Evening Standard

New blow to British smart meter rollout as number of faulty machines leaps to 4m

Fears of overcharging on bill grows after jump from 2.7m machines is blamed on reporting errors from energy providers

The Guardian - UK

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Ofgem announces consultation on new dynamic ‘time-of-use’ price cap for households

The new system could mean greater exposure to fluctuations in wholesale energy prices

Evening Standard

Energy Price Cap could be replaced by ‘market-based’ system

The new system could mean greater exposure to fluctuations in wholesale energy prices

Evening Standard

Brits keep their homes colder than anyone else across Europe, research shows

British people have been keeping their homes colder than their European counterparts during the cost of living crisis, research has revealed.

Evening Standard

UK watchdogs say they will take action against ‘threatening’ debt collectors

Joint letter from regulators targets finance and utility sectors for volume and tone of correspondence to vulnerable customers

The Guardian - UK

Capacity crunch on National Grid is delaying new homes in UK by years

Council leaders warn of ‘infrastructure crisis’ that will also affect green energy schemes and hinder growth

The Guardian - UK

Energy bills: how much will you save this year? ...The Standard podcast

Households in Britain will soon potentially be saving over £200 on those sky-high energy bills.

Evening Standard

Ofgem delivers good news as energy bills are set to drop by over 12% from April

Ofgem announces the new energy price cap figure which will take effect from 1st April

Ideal Home

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Evening Standard

Average annual energy bill set to fall by £238 in April

Ofgem move is welcomed by consumer groups but will will still be 50% higher than three years ago

The Guardian - UK

US chipmaker Nvidia hits $2 trillion valuation, riding high on AI boom – as it happened

Shares rise a further 4% after Thursday’s 16% jump following bumper results

Ideal Home

Energy providers must now switch customer tariffs in 5 days - or pay £30 in compensation

If your energy provider switch isn't complete in 5 working days, you'll be entitled to £30 compensation from April

The Guardian - UK

Legal action launched against ‘rip-off’ secret commissions on UK firms’ energy bills

Thousands of small businesses sue for return of brokers’ fees that often go undisclosed in billing

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Evening Standard

Elderly woman died after falling from ladder while trying to top up electricity meter at council house

Bernadette Faulkner, 80, had a prepayment meter around 8ft from the ground

Evening Standard

Storm Isha power cuts: Who is entitled to compensation and how to apply

Over 50,000 customers have been impacted by power loss by Storm Isha, with the remaining 2,000 customers still without electricity, according to Electricity North West

The Guardian - UK

EDF customers fear a cold winter after off-peak electricity rate almost doubles

Economy 7 users have always paid much cheaper rate to recharge storage or water heaters overnight

The Independent UK

Number of UK households failing to pay energy bills jumps by 39%

The Direct Debit failure rate in December 2023 increased by 15 per cent when compared to the previous year

The Guardian - UK

Three energy firms allowed to force-fit prepayment meters again

EDF, Octopus and Scottish Power given green light by Ofgem to install devices in Great Britain under strict new rules

The Guardian - UK

Tenants with shared heat systems shocked to be ‘back-billed’ for hundreds

Those with private heat networks face increased energy tariffs – which suppliers are applying to months of previous usage

International Business Times UK

Energy Bills In The UK Is Set To Increase By Five Per Cent After Rise In Energy Price Cap

The average annual household energy bill has risen by £94 to £1,928 during the coldest months of 2024.

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