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The Latest Breaking News from Ofgem

Almost 400k households in arrears as energy debt rises in Scotland

NEARLY 400,000 Scots are experiencing energy debt, according to new figures by Consumer Scotland.

The National (Scotland)

British Gas giving out half-price electricity over spring bank holiday

Between 11am and 4pm on the 25th and 26th May some customers will receive half-price electricity

The Independent UK

Ofgem set to confirm latest energy price cap for household bills

The typical bill is expected to fall by £129 – or 7% – to £1,720 per year from July 1, according to experts at Cornwall Insight.

The Independent UK

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Almost 400,000 households in arrears as energy debt increases, research shows

The Consumer Scotland Energy Tracker found 15% said they are in energy debt or arrears.

Evening Standard

Ofgem urged to draw up ‘crisis plan’ for July 1 RTS energy meter switch off

Energy UK, which represents the sector, said 392,000 households still had the meters as of mid April.

The Independent UK

Inflation rises to 3.5% after ‘perfect storm’ of price increases

Fuel and clothing fell in price – but not enough to compensate for rises in bills elsewhere

The Independent UK

Inflation soars to highest for more than a year on ‘awful April’ bill increases

The Office for National Statistics said Consumer Prices Index inflation hit 3.5% in April, up from 2.6% in March.

Evening Standard

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Energy bills in Great Britain could fall this summer but ‘crisis not over’

Ofgem price cap on gas and electricity likely to drop by £129 to £1,720 a year, says consultancy Cornwall Insight

The Guardian - UK

Energy price cap set to fall by 7%, according to forecasts

The typical household energy bill is expected to fall by £129 to £1,720 per year when regulator Ofgem’s new price cap comes into force.

Evening Standard

Energy bills set to fall for millions of households within months

Bills are set to fall due to fluctuations in global gas and oil prices

The Independent UK

Household energy bills set to fall by 7% in July

Analysts Cornwall Insight say further drops are likely in October and January

Evening Standard

Energy bill defaults hit record high, says ONS

Figures show households struggling, with 2.7% of direct debits for gas and electricity failing due to lack of funds

The Guardian - UK

Energy firms paying out £25 million a year to customers for ‘breaking rules’

The funds come from energy firms paying out for issues like billing errors or poor customer service

The Independent UK

Energy firms paid out £152 million to vulnerable customers over past six years

Fuel vouchers and advice on how to save energy have been funded by £150 million in payments and fines paid by firms, Ofgem said.

The Independent UK

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The Guardian - UK

Energy bills: EDF offers fixed deal £300 cheaper than price cap

Supplier says deal is its cheapest fixed tariff since 2021 amid ongoing volatility in the gas and electricity market

The National (Scotland)

Energy suppliers pay out millions after overcharging customers

TEN energy suppliers have paid out around £7 million in compensation and refunds after an error led to some customers being overcharged, the energy…

The Guardian - UK

Ten UK energy firms to pay £7m in compensation after overcharging error

Ofgem review showed more than 34,000 customers were erroneously billed more for standing charges

Evening Standard

Energy suppliers pay out £7m after overcharging 34,000 customers

Ofgem said the error affected more than 20,000 customers at the UK’s largest supplier Octopus Energy.

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The Independent UK

How to claim compensation as energy suppliers pay out £7m to overcharged customers

Multiple energy suppliers have been ordered to issue compensation and refund to customers who were overcharged

Evening Standard

Ofgem makes Good Energy pay out £150,000 to customers for billing failures

The energy company failed to give final bills and refund credit to more than 2,000 prepayment meter customers over nine years, regulators said.

The Independent UK

Energy customers entitled to £150,000 compensation after Ofgem findings – check if you’re eligible

Thousands of customers were affected over a nine-year period, regulators said

Evening Standard

Fact check: Some households need new meters before end of June

The technology which sends signals to so-called RTS meters will be switched off in June at the end of its natural life.

The National (Scotland)

Warning as 100,000 Scots face disruption and higher bills over meter switch off

More than 100,000 Scots could face higher energy bills and disruption to heating and hot water when a dated electricity meter is set to switch off…

The Independent UK

Hundreds of workers at Ofgem balloted for strikes in dispute over pay and jobs

More than 700 members of the PCS in Glasgow, London and Cardiff will vote in the coming weeks on whether to launch a campaign of industrial action.

Ideal Home

Energy meters in 300,000 homes could stop working at the end of June

This is how to find out if you're affected by the upcoming deadline

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