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The Latest Breaking News from Which

UK owners of smart home devices being asked for swathes of personal data

Which? said firms are gathering far more data than needed for products to function

The Guardian - UK

What are your banking options if your local branch shuts?

More than half of Britain’s bank and building society branches have disappeared from the high street in less than 20 years, the latest data shows.

The Week

Recommended serving sizes are a joke. No wonder we’re all confused about how much to eat

Marks & Spencer’s tiny salads are now ‘for two’ and six people should share a tube of Pringles, apparently. Are they trying to gaslight us?

The Guardian - UK

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Dorothy Goodman obituary

American educationist who helped to found the consumer magazine Which? in the 1950s while she was living in London

The Guardian - UK

Best and worst airports in the UK revealed in Which? survey

Liverpool John Lennon Airport and Manchester Airport at opposite ends of the table for customer satisfaction

Evening Standard

The UK’s worst airports revealed

The annual Which? survey has found the most disappointing places to jet off from

The Independent UK

How to get help or your money back after travel disruptions – experts explain

The summer of 2023 started well for airlines, after a tumultuous few years following COVID lockdowns in most countries. Passenger numbers were up 30% in the northern hemisphere in June 2023, versus the previous year. But air travel in July and August has been disrupted once again, not only by…

The Conversation

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UK food prices as big a concern for consumers as energy bills, Which? finds

Pace of food inflation continued to slow in August, data shows, but trust in supermarket sector at decade-low

The Guardian - UK

Trust in supermarkets at lowest level since horsemeat scandal, Which? finds

Food prices, which continue to outstrip overall UK inflation, are now on a par with energy bills as a source of concern to consumers, Which? found.

The Independent UK

More than 150 car models too big for regular UK parking spaces

Fears over safety as analysis by Which? shows ‘autobesity’ epidemic means cars getting wider and longer

The Guardian - UK

Drivers warned of copycat websites overcharging for Ulez fee

Which? advises drivers paying London ultra-low emission zone fee to make sure they’re using official TfL website

The Guardian - UK

Ofcom urged to investigate Virgin Media broadband contracts

Terms and conditions allow firm to raise bills at any time and by an unlimited amount, Which? claims

The Guardian - UK

Which? calls for Ofcom investigation into Virgin Media over ‘egregious’ pricing

Which?’s complaint to Ofcom highlights a clause in Virgin Media’s terms and conditions, which states the firm can ‘change our charges at any time’.

The Independent UK

Energy bills: 13m British homes ‘did not turn on heating when cold last winter’

Which? survey finds about half of households with annual income of under £20,000 made such a decision

The Guardian - UK

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The Independent UK

13 million households not switching heating on when cold, watchdog warns

Health experts warn that maintaining cold temperatures in homes can place people at higher risk of developing respiratory and cardiovascular diseases.

The Independent UK

Fine airlines if they fail to uphold legal rights of British holidaymakers, companies urge PM

Among the signatories of a letter to Rishi Sunak were consumer group Which? and holiday companies loveholidays, On the Beach and Riviera Travel.

The Guardian - UK

Fine airlines if they fail in legal duty to customers, urges Which?

Consumer rights group and travel agents call for regulator to be given powers to act amid flight cancellations

The Independent UK

Holiday companies urge PM to allow regulator to fine airlines

Among the signatories of a letter to Rishi Sunak were consumer group Which? and holiday companies loveholidays, On the Beach and Riviera Travel.

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The Guardian - UK

Top Marks: which UK retailers pass the ‘worth the money’ test on school uniforms?

Supermarkets, high street chains and specialist brands put to the test over fit, quality and how it washes

The Independent UK

These are the cheapest school uniforms on the high street – according to Which?

The supermarkets are coming out on top.

The Independent UK

Which? research reveals retailers selling cheapest school uniforms

Items in the analysis included pinafore dresses, polo shirts, skirts, sweatshirts and trousers.

The Independent UK

How many are in your basket? The 25 food items that have seen the biggest price increase

Which? study across eight supermarkets finds products with biggest rise in price

The Guardian - UK

Food price inflation in UK falls for fifth month in a row

Reduction is second sharp drop in a row as milk and sunflower oil get price cuts while eggs, sweets and chips increase again

The Guardian - UK

Sharp rise in cost of food basics forces UK families ‘to make desperate choices’

Which? research finds cheese, butter and bread are up by more than 30% in the past two years, hitting the poor hardest

The Independent UK

Dangerous carbon monoxide alarms sold through online marketplaces, Which? warns

Which? said it found 149 listings for unsafe CO alarms across four e-commerce sites, which had all subsequently been removed.

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