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The Latest Breaking News from Trustpilot

States take key role in fighting fake online reviews

With studies showing that at least three-quarters of online shoppers check product and service reviews before they buy, the evaluations have become more important than ever in global commerce. But fake reviews upend the system.

Tribune News Service

Met Office workers pocket £25million in bonuses despite weather predictions failing

Despite their feckless weather forecasts, Met Office workers are raking it in after being rewarded with fat bonuses from taxpayers' cash to the tune of £25million

Daily Mirror

The good news: you're getting a tax refund. The bad? Much of it will vanish in commission

'I'd never heard of this claims firm until HMRC told me it was getting my rebate'

Daily Mirror

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read the most diverse news in one place.

Impulse spending is a thing of the past now 'savvy shoppers' think before buying

Two-thirds of Brits consider themselves good at finding the best deals - with quality and reliability their biggest considerations when making a purchase

Daily Mirror

Our bid for more solar panels was left out in the cold

We paid a deposit for solar panels with Green Energy Together but all we’ve got is scaffolding

The Guardian - UK

Trustpilot shares soar as consumers focus on brand reputation amid squeezed budgets

The firm said trust was a valuable commodity in times of financial constraint

Evening Standard

Best trading platforms in 2023

We’ve researched the best trading platforms on the market, including choice of investments, fees and some key trading features to look for.

Evening Standard

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Sykes Holiday Cottages creating 100 jobs with some salaries rising to £80,000

The company is backed by Vitruvian Partners which also has takes in the likes of Trustpilot and Travel Counsellors

Birmingham Post

'Appalling' water park slammed over cold pools, chewing gum on seats and 'insane' prices

The water park has been criticised by Tripadvisor reviewers, with many complaining about its cold pools, 'insane' prices and chewing gum stuck on seats

Daily Mirror

Fake reviews bypass checks on Facebook, Google and Trustpilot

Made-up business racked up 19 glowing reviews on all three sites in just a few days, using a broker found on Google

Chronicle Live

TrustPilot, Facebook and more failing to tackle fake reviews warns Which?

A recent investigation by consumer group Which? has found that thousand of fake reviews are still being posted online with it's director of policy and advocacy stating it's a "complete disregard" for people wanting to "read genuine reviews."

Glasgow Live

Facebook, Google and Trustpilot 'failing to do enough' about fake reviews

Consumer group Which? said more than a thousand reviews have been removed by the three platforms in the wake of its investigation

Wales Online

Cancelled bookings leads to holiday homes giant missing £100m revenue total

The company is backed by a private equity firm which also has a stake in Trustpilot

Birmingham Post

Major clampdown sees 2.7 million bogus online reviews removed during last year

Around 46.7 million reviews were left on Trustpilot’s global review platform over that period - with an equivalent 5.8 percent taken down after they were found to be fictitious

Daily Mirror

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The Independent UK

Trustpilot removes millions of fake reviews in fraud crackdown

Consumer site 1.8 million reviews in 2021 – an increase of 19 per cent on 2020’s figures

Motor1

5 Best Motorcycle Shipping Companies Of 2022

These providers stand out for their wide availability and variety of services.

Birmingham Post

The travel company championed by Trustpilot users with a £1bn target

The business has a network of more than 2,000 independent travel counsellors based in six countries across the world

Daily Mirror

Paying for fake reviews on sites such as Amazon and Tripadvisor will become a crime

Under the new rules, websites that act as host to such reviews may also be criminally liable, unless they take “reasonable steps” to check the reviews are genuine

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Daily Record

Energy companies ranked by households for customer service after price cap rise

Where does your energy supplier place on the list?

Nottingham Post

Beauty treatment company accused of taking customers' money without providing treatments

The company's chief executive denies the claims

Manchester Evening News

Hundreds of women claim they've lost thousands of pounds after paying for beauty treatments that never happened

Customers who booked appointments with three branches of Skin HQ say they've still not seen their money - despite booking specialist cosmetic treatments months ago

Daily Mirror

As online review platform pledges to get tough with cheats, we ask: how far would you trust Trustpilot?

'The corrupted information on their site is absolutely staggering' - online investigator

The Independent UK

Do UK adults hold grudges, poll reveals

Many admitted they don’t consider the impact their grudges have on others

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