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The Latest Breaking News from Southern Water

78-year-old UK great-grandmother left shaken after utility firm mistakenly declares her dead over £60 bill

A 78-year-old great-grandmother in the UK was sent a debt collection letter addressed to the executor of her estate after a utility company mistakenly recorded her as dead.

The Times of India

High levels of toxic ‘forever chemicals’ found off coast of southern England

Study of Channel finds levels of toxic Pfas in Solent at 13 times safe limits in some places, with much coming from treated sewage

The Guardian - UK

Risk of drought in UK grows after unusually dry start to spring

Low river levels after dry April means river flows and groundwater levels have fallen ahead of the summer

The Independent UK

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Court orders campaigner to pay unpaid Southern Water wastewater bills

Julie Wassmer has withheld paying for the sewage portion of her water bill since 2021.

Evening Standard

Who are the key figures in the sewage crisis, and where are they now?

With anger stoked by Channel 4’s drama Dirty Business, we look at what has happened to some of the main players

The Guardian - UK

Five water firms prevented from increasing bills as much as they wanted

The water firms argued they wanted to hike bills after Ofwat’s decision left them unable to meet regulatory requirements

The Independent UK

Five water firms to hike customer bills by less than they wanted after ruling

Anglian Water, Northumbrian Water, South East Water, Southern Water and Wessex Water will be allowed an average increase of 2.2% in customer bills.

Evening Standard

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Water firms sent bailiffs to tens of thousands of homes for debts under £1,000

Most recorded visits are for smaller debts, data from England and Wales suggests, though method of recovery is a postcode lottery

The Guardian - UK

We’re financial experts. Here’s three simple ways to beat rising water bills

Ofwat confirmed that household water bills would increase by an average of 5.4 per cent from April

The Independent UK

Water bills are rising – how can you save money?

Experts weigh in on the ways you can save money on your climbing water bills.

The Independent UK

Southern Water admits 18-year meter mix-up – but insists we owe it more

It kept on billing us for a neighbouring house’s supply although I live alone at my grandmother’s home

The Guardian - UK

Customer complaints over water bills surge by 50% in England and Wales

Number of households complaining rises to 16,000 in 2025, with Southern Water the biggest target

The Guardian - UK

Troubled waters: How the UK’s water companies became a national disgrace

Outages in Kent and Sussex this week became the latest in a long list of breakdowns in the UK’s creaking water system. Harry Cockburn asks how Britain can solve its utilities crisis

The Independent UK

Southern Water accused of ‘failure’ after burst pipe leaves homes without running water on Christmas Day

‘Hastings once again is paying the price for the failures of Southern Water, ’ said local MP Helena Dollimore

The Independent UK

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The Guardian - UK

Burst pipe leaves homes in East Sussex without water on Christmas Day

Southern Water says incident led to ‘very low levels’ at reservoir and set up bottled water station for residents

The Guardian - UK

Thousands in Hastings could face Christmas with no water after mains pipe bursts

Southern Water warns households may begin losing water from Christmas Eve as system rapidly loses supply

The Guardian - UK

MP calls for ban on ‘biobeads’ at sewage works after devastating Camber Sands spillage

Exclusive: Use of toxic plastic beads in treatment works is unnecessary and outdated, say conservationists

The Guardian - UK

At least 15 English sewage plants use plastic beads spilled at Camber Sands

Exclusive: Experts urge water companies to update plants to avoid another catastrophe, as analysis reveals scale of use

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The Guardian - UK

‘We feel we’re fighting a losing battle’: the race to remove millions of plastic beads from Camber Sands

A huge cleanup effort has seen volunteers working to remove beads by hand and machine. They can only wait and see the extent of damage to wildlife and dune habitat

The Guardian - UK

What are bio-beads used for and how did they get spilled on to Camber Sands beach?

Plastic pellets attract algae and smell like food so can be eaten by birds, fish and dolphins, which can prove fatal

The Guardian - UK

Plastic beads spreading on Sussex coast after ‘catastrophic’ spill, meeting told

Local people describe devastating impact of millions of toxic beads from Southern Water site near Camber Sands

The Guardian - UK

Southern Water apologises for catastrophic spill of plastic biobeads in Sussex

Resulting pollution on Camber Sands beach poses threat to wildlife including dolphins and seals

International Business Times UK

Camber Sands Disaster: How Tiny Plastic Beads Sparked a Major Ecological Scare Along Britain's Coast

Thousands of small plastic pellets, or biobeads, have washed up at Camber Sands in East Sussex, prompting authorities to investigate the source and begin a secured cleanup operation.

The Guardian - UK

‘Environmental catastrophe’ fears as millions of plastic beads wash up on Camber Sands

MP asks for explanation from Southern Water amid concerns the spill could have dire impact on rare sea life

The Guardian - UK

Bosses at six water firms had £4m in bonuses blocked under new rules, Ofwat says

Regulator also considers forcing companies to report pay received from parent firms after Guardian investigation

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