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The Latest Breaking News from DWP

Collective wait of 753 years for people phoning DWP in 2023/24, watchdog says

Poor service can have a range of detrimental impacts, including frustration, distress and disruption for customers, the National Audit Office said.

The Independent UK

DWP told to focus on work, not welfare, by Labour Work and Pensions Secretary

The Department for Work and Pensions (DWP) will be told it must become a “department for work”, rather than a “department for welfare”, by…

The National (Scotland)

Rachel Reeves pledges ‘big bang’ for private pension funds

Chancellor says industry taskforce will allow retirement scheme managers to increase pension pots by up to £11,000

The Guardian - UK

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Vocal critic of carer’s allowance scandal to oversee the benefit as minister

Stephen Timms has spoken out against the problems that have plunged thousands of people into debt

The Guardian - UK

Former PM Blair pushes AI adoption to save UK public sector billions

AI could help tackle DWP backlog and improve efficiency across even more government agencies.

TechRadar

I’ve been denied carer’s allowance for eight months after I owned up to a job

I have been left in limbo after I told the Department for Work and Pensions that holiday pay from a former job had pushed me over the earnings limit

The Guardian - UK

People with these five PIP conditions could receive £470 every month to help with daily life

Health issues that qualify include certain mental health conditions and neurological disorders

Evening Standard

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When is Universal Credit paid next month? Payment dates for DWP benefits set to change

The DWP and HMRC have confirmed that those receiving certain benefits will receive their payments early — here’s why

Evening Standard

DWP algorithm wrongly flags 200,000 people for possible fraud and error

Exclusive: Two-thirds of housing benefit claims marked as high risk in last three years were legitimate, figures show

The Guardian - UK

DWP warning to pensioners as thousands of bank statements checked

THE DWP has been looking at statements of Pension Credit claimants to ensure they are receiving legitimate payments

The National (Scotland)

Lib Dems to promise £1.5bn reform of carer’s allowance including debt amnesty

Proposals also include a £20-a-week boost to payments and an increased limit on earnings from part-time work

The Guardian - UK

Dithering DWP owes me £1,300 in carer’s allowance

I’m forced to survive on a credit card, racking up debts I can’t repay

The Guardian - UK

Half of universal credit claimants ‘lose money through automatic DWP deductions’

Thinktank says £1 lost in every £13 basic payment to repay debts to private landlords and utility firms and correct tax office errors

The Guardian - UK

Deaf man awarded £50,000 damages after mistreatment by jobcentre officials

Tribunal rules Paul Rimmer was subject to ‘character assassination’ and was not given specialist help

The Guardian - UK

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The Guardian - UK

‘It feels like contempt’: DWP tells 85-year-old dementia patient to repay £13k

Cypriot-born Sia Kasparis, who speaks limited English, was not told about disability premium overpayment for several years

The Guardian - UK

‘No one would accept blame’: Carers highlight DWP failures over debt crisis

Carers asked to repay sums as high as £20k say officials did not share eligibility information between departments

The Guardian - UK

I did ‘fit for work’ tests for the DWP. Here’s what I found

Letters: Dr Giles Youngs says it was hard to assess claimants’ fitness for work, especially when it came to their mental health. Plus a letter from Ian Henderson

The Guardian - UK

National Audit Office to investigate growing scandal over carer’s allowance

Government watchdog says action prompted by DWP’s lack of progress in tackling overpayments problems

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The National (Scotland)

Equality regulator investigating DWP over treatment of disabled benefits claimants

THE Department for Work and Pensions (DWP) is being investigated by the equality regulator over suspicions that its treatment of disabled benefits…

The Independent UK

DWP under investigation over disability benefit assessments after claimant deaths

Possible sanctions include an unlimited fine if ministers are found to have broken the law

The Guardian - UK

Inquiry to begin into DWP’s treatment of ill and disabled people on benefits

Some eligibility decisions have been linked to deaths of vulnerable claimants, and EHRC will examine if ministers acted unlawfully

The National (Scotland)

Universal Credit and other claimants to receive early DWP payment this week

DWP Universal Credit, PIP, and other benefit claimants may find their payments dates change this week

The Guardian - UK

Ministers clawing back £251m from carers hit by DWP’s allowance failures

‘Strikingly large’ sum being recouped from people who fell foul of system that did not flag overpayments

The Guardian - UK

Kate Garraway: persecution of carers has ‘horrible echo’ of Post Office scandal

Presenter, who cared for late husband, said she was approached by people in street pleading for intervention

The Guardian - UK

Carer’s allowance report a vivid insight into failings of an unfit system

Little wonder welfare ministers were so reluctant the publish the study they commissioned five years ago

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