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The Latest Breaking News from ACCC

Ads I see online unashamedly lie. Doesn’t Australian consumer law require advertisers not to mislead us?

Advertising shown in Australia cannot be false or misleading, writes policy expert Kat George. But false claims on the internet are vast and regenerative

The Guardian - AU

Bunnings accused of ‘greenwashing’ timber amid concerns about supplier’s illegal logging

Bunnings accused of ‘greenwashing’ timber amid concerns about supplier’s illegal logging

The Wilderness Society lodges complaint with consumer watchdog over hardware and garden chain’s sale of timber sourced from NSW Forestry Corporation

The Guardian - AU

The capsicum paradox: new Australian supermarket pricing a ‘massive transparency fail’ for customers

The capsicum paradox: new Australian supermarket pricing a ‘massive transparency fail’ for customers

Exclusive: Comparison of online ‘per each’ price of 15 fruits and vegetables against price per kilogram found ‘completely arbitrary’ price variations

The Guardian - AU

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New Australian carbon credit scheme for solar and EVs accused of potentially misleading customers

Climate campaigners have complained to the ACCC about Aetium, saying the company failed a key global standard designed to incentivise carbon reduction

The Guardian - AU

Person taken to hospital after ingesting hand sanitiser supplied by Australia’s largest privately owned hotel chain

The ACCC recalls Dr Schwartz Hand Sanitiser after it was identified as containing a high concentration of methanol

The Guardian - AU

Too sick to attend, too bad: why the live music ticketing market is broken

I recently had an urgent surgery to have a malignant growth removed. Unfortunately, this meant I was too immobile to attend the Melbourne event of the annual hard rock festival Good Things, this year headlined by the greatest band of all time, Tool.

The Conversation

Supermarket price gouging will be banned from July. Will consumers actually end up better off?

This week, the federal government announced a ban on supermarket price gouging, aiming to get “a fairer go for families in their weekly shop”.

The Conversation

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Meal kit services sued over alleged subscription traps

Meal kit services sued over alleged subscription traps

The competition watchdog has taken meal delivery services HelloFresh and Youfoodz to court for misleading consumers with subscriptions.

Unchecked port profits risk entrenching cost-of-living

Unchecked port profits risk entrenching cost-of-living

Australian consumers and businesses could face escalating prices from stevedores making huge profits charging record prices to freight and shipping operators.

CommBank cops record fine over data right breaches

CommBank cops record fine over data right breaches

Australia's biggest company has paid a record fine for breaches of data sharing rules, after it failed to enable sharing for certain account types.

Online ‘ghost stores’ capitalising on Christmas and Black Friday sales to lure shoppers, ACCC warns

Online ‘ghost stores’ capitalising on Christmas and Black Friday sales to lure shoppers, ACCC warns

Consumers advised to be sceptical about sales season discounts as AI makes it even harder to detect scams

The Guardian - AU

Multiple children’s toys failed Choice’s button battery safety tests – so how can you make sure what you’re buying is safe?

Multiple children’s toys failed Choice’s button battery safety tests – so how can you make sure what you’re buying is safe?

Seventeen out of 24 children’s toys from online retailers failed button battery safety tests, according to Choice – but there are ways to check whether toys at home are safe

The Guardian - AU

Sand play products now ‘high risk’ and need to be tested before coming into Australia, border force says

Sand play products now ‘high risk’ and need to be tested before coming into Australia, border force says

Suppliers would not have previously been obliged to test the products at any point in the supply chain, ABF confirmed

The Guardian - AU

Schools in Australia have closed over asbestos in play sand fears – here’s what you need to know

Schools in Australia have closed over asbestos in play sand fears – here’s what you need to know

Tasmania and the ACT shut schools as recalls issued for products at large chainstores but consumer watchdog says risk to children is low

The Guardian - AU

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The Independent UK

Dozens of schools in Australia and New Zealand shut after play sand recalled over asbestos fear

Closures follow laboratory results confirming traces of tremolite and chrysotile asbestos in several sand products widely used in early-learning classrooms

The Guardian - AU

Are Australians really paying more for electricity than other countries?

Australia’s electricity prices have gone up a long way over the past decade or so, but global energy trends have also pushed up bills in other countries

The Conversation

Asbestos has been found in children’s coloured sand. What’s the risk to kids?

Multiple schools and early learning centres in the Australian Capital Territory have shut on Friday after asbestos was found in coloured sand used for children’s art and sensory play. At least one school in Brisbane has also closed due to potential exposure.

Asbestos scare puts Australian schools on high alert

Safety warnings have prompted the temporary closure of dozens of schools over fears coloured craft sand could be contaminated with asbestos.

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The Guardian - AU

Colourful children’s sand sold by Officeworks recalled amid asbestos fears

Chain among Australian retailers to have sold some of the affected Creatistics, Kadink and Educational Colours products since 2020

The Conversation

As Black Friday sales kick off, these are the dodgy sales tactics to look out for

Once again, the annual shopping extravaganza known as “Black Friday” is nearly upon us, this year falling on November 28. But the sales are already well underway.

Wiggles given bad wrap by watchdog over headband safety

The Wiggles admit they breached consumer law with their Emma Bow headbands that didn't have button battery safety warnings.

The Guardian - AU

I often shop online. Is there anything I can do about dodgy couriers?

When a product isn’t delivered within a reasonable timeframe, it’s up to the retailer to provide a solution, writes Australian policy expert Kat George

Windows Central

Microsoft apologizes to 2.7 million misled users for hiding subscription options after price hikes — and for broken refund links

Microsoft tried to make amends with 2.7 million users for forcing them into getting a more expensive M365 subscription plan bundled with Copilot AI, but only ended up making things worse.

Microsoft apologizes to 365 users over confusing software tiers

Microsoft says it “could have been clearer” about the option to retain Classic plans amid price hikes.

The Guardian - AU

Spot the difference: parents warned that fake Labubu dolls could contain lead and pose choking risk

Australian consumer watchdog’s safety warning says counterfeit dolls – called Lafufus – can have wrong number of teeth and ears that are too wide

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