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The Latest Breaking News from ACCC

Scammers can disguise their number so it looks like your bank is calling — here are red flags to watch for

Your phone says the call is coming from your bank, the caller knows your address and they're using the same language a banker would use, but it feels off. Here's why it might be a scammer.

ABC News

Lack of protection leaves Australians vulnerable to bank scams

Australians are losing millions to bank impersonation scams – and the government and telcos could do more to stop the thefts, a cyber security expert

The New Daily

Who do you turn to when you're scammed on socials?

When scammers started using Magellan Logistics' name to trick Australian consumers, their phones ran hot, and the company didn't know who to turn to.

ABC News

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Call to make Australian airlines pay more for delays and disruptions

The call to make airlines more accountable to their customers is made in a submission to the federal Aviation White Paper.

The New Daily

‘Do more to stop scammers’, watchdog tells bankers

Banks need to do more to prevent scammers from getting access to customers' funds, the consumer protection watchdog chair has told executives.

The New Daily

Shipping container scams on the rise, as ACCC calls on providers like Facebook to act

Kim Ellison had a simple plan for retirement — to get away from the city, somewhere not too expensive but with enough room for family to stay. Scammers got in the way.

ABC News

Meta slammed over scam ads on Facebook featuring Australian TV personalities

TV networks Seven, Nine and Ten tell Senate inquiry that fake news stories and crypto scam ads featuring stars like David Koch and Karl Stefanovic are causing harm to consumers

The Guardian - AU

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Etihad accused of misleading customers with greenwashing in ‘net zero’ ads

Complaint made to ACCC says airline’s claims of net zero by 2050 are not feasible and company intends to increase absolute CO2 emissions

The Guardian - AU

Domestic gas market able to avoid shortfall, says ACCC

The consumer watchdog commissioner says it's possible for Australia's domestic gas market to avoid a shortfall in the coming winter.

The New Daily

Roald Dahl rewrite shows need for new digital rules

Netflix's 'sensitivity' revisions of the Roald Dahl books is a result of market concentration and Australia will need new rules to cope, a minister said.

AAP

‘Not competitive’: NBN racks up billions in debt while alternatives grow

The National Broadband Network (NBN) is “not competitive” and has seen billions of taxpayer dollars spent on “obsolete technology”.

The New Daily

Container case: dollar figures redacted to protect state in Botany 'renegotiation'

A court has raised the prospect of NSW Ports seeking to re-evaluate its privatisation deal after NSW Parliament passed legislation opening the door to a Newcastle container terminal.

Newcastle Herald

port

The NSW government has argued successfully to remove parts of a Federal Court judgment on Newcastle's container penalties so the state is not prejudiced in any renegotiation of its deal with Port Botany. The full bench of the Federal Court published on Thursday its reasons for rejecting an Australian Competition…

Newcastle Herald

Drivers lose more than $660k to toll road scam as phishing attempts surge in Australia

Toll road scams are luring hundreds of people like Heidi every week, as an expert warns fraudulent websites are becoming increasingly sophisticated and phishing attempts are surging in the wake of major data breaches.

ABC News

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ABC News

Fed up with getting dodgy messages, this mum started replying to scammers as payback, but is revenge worth the risk?

Melanie has had enough of being preyed on by scammers so she decided to have a little bit of fun with them. But are there risks and is it worth it?

The New Daily

Bonza eyes Northern Territory skies as consumer watchdog backs more competition

Budget airline Bonza has signalled interest in flying to the Northern Territory, after Qantas recently reduced flights to the territory.

ABC News

Qantas complaints soar, as the ACCC calls on airlines to cut domestic airfares

Domestic airfares are still well above 2019 prices, despite jet fuel prices falling and bumper airline profits. The ACCC is warning carriers to cut airfares.

Newcastle Herald

Air fares for popular Newcastle route up 80%

An analysis by the consumer watchdog has found Australians are still paying significantly more for air travel than before COVID.

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news in one place.

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AAP

Airfare prices flying high but descent in sight

Domestic airfares are still flying well above pre-pandemic levels but relief is in sight for passengers as prices start to drop.

The New Daily

‘Do better’: Warning to Qantas after customer complaints spike

Qantas has taken out another top title – becoming Australia's most-complained-about airline in the year to June 2022.

The New Daily

Energy prices, green credentials head ACCC concerns

The ACCC says competition and consumer issues in relation to energy, telecommunications and environmental sustainability are among its top compliance concerns.

The New Daily

Toyota accused of greenwashing in Greenpeace complaint to ACCC

Following the ACCC revealing that 57% of Australia's businesses may be guilty of greenwashing, a complaint was filed against Toyota.

AAP

Residential NBN services dial down for the first time

The number of residential NBN services finally fell in the December 2022 quarter, according to official figures.

The Guardian - AU

Toyota accused of greenwashing in Greenpeace complaint filed to ACCC

Complaint focuses on claims about performance of vehicles and net zero by 2050 plans while company says it is committed to sustainable future

The New Daily

Toyota faces ‘greenwashing’ claims over car emissions

Greenpeace has accused Australia's largest car maker of 'greenwashing' over its advertising and net-zero goals in a complaint lodged with the ACCC.

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