FAQs
Do Richer Sounds do repairs?
Yes, they do! Their dedicated repair service is one of the biggest reasons people stay so loyal to them.
Unlike many retailers that simply tell you to buy a new one when something breaks, Richer Sounds has its own in-house engineering team. Plus, if your tech develops a fault while covered by their standard or 6-year VIP guarantee, the repair is free.
If your warranty has expired, Richer Sounds will still repair your tech, and they offer a fully transparent repair service. You pay a fee that covers transportation to their workshop, the engineer's time to diagnose the problem, and any basic parts needed to fix it. If it needs an expensive specialist part, they will always call you with a quote before doing the work, so you aren't hit with a surprise bill.
To book a repair, you can go to the Richer Sounds website and fill out the Online Repair Booking Form to arrange a collection.
Does Richer sounds price match?
Not only do they have a price match, but it's also probably the best tech store price match in the UK.
Richer Sounds has its incredibly generous Unbeatable Price Beat policy. If you find a TV, soundbar, or hi-fi system cheaper at any other authorised UK retailer, Richer Sounds will match that price and beat it by up to £100.
Does Richer Sounds offer free delivery?
Yes, if you are spending, Richer Sounds provides free standard delivery on orders over £50, which usually arrives within 3 to 5 working days. For orders under £50, delivery is £2.99.
What is the Richer Sounds return policy?
Richer Sounds has a 30-day return policy on unwanted goods. If you buy a gadget and simply change your mind, you can return it within 30 days for a full refund or exchange. Your order must be in as-new condition, with all original packaging and accessories.
Note: For strict hygiene reasons, they will not accept returns on in-ear headphones if the box seal has been broken.
Does Richer Sounds install TVs?
Yes, they do. Richer Sounds offers a professional installation service, and also a dedicated custom installation department specialising in high-end solutions. If you want your TV mounted completely flush to the wall with zero visible cables, a drop-down projector hidden in your ceiling, or a bespoke media wall, Richer Sounds can handle it.
Is Richer Sounds legit?
Yes! Richer Sounds is totally legit and has existed since 1978 and they have won the Which? Retailer of the Year award 6 years in a row from 2018-2024 thanks to their value and high-quality customer service.
If you are used to shopping at massive stores like Currys and Argos, Richer Sounds can almost seem too good to be true with their 6-year guarantees and price-beating promises, but their reputation is rock solid.
Richer Sounds Saving Tips
Join the Free VIP Club: This is an absolute must-do before you shop! Signing up is completely free, plus you get a £10 off voucher for your first order over £100. More importantly, it gives you access to exclusive VIP Prices across the site and upgrades your standard TV and wireless speaker warranties to a massive 6-year warranty at no extra cost.
Shop the Clearance Section: Check the Richer Sounds Clearance tab before you buy new. They constantly discount ex-display, open-box, and refurbished tech by up to 50% off. Every clearance item is thoroughly tested by their engineers and still comes with a guarantee.
Use the Price Beat: Richer Sounds doesn't just match prices, they beat them! If you find your TV or hi-fi system cheaper at another major authorised UK retailer like Currys or John Lewis, they will beat the price by up to £100. Even better, you can claim this discount up to 14 days after you've already bought the item.
Shop Bundle Deals: Richer Sounds has great bundle offers. If you buy a qualifying TV, they frequently offer up to 50% off a matching soundbar, or they will throw in premium speaker cables worth up to £79 for free when you buy a new hi-fi setup.
Trade-In Your Old Tech: Don't throw your old amplifier or speakers in the skip! Richer Sounds runs a Trade-Up scheme. You can bring your pre-loved electronics into a store, or fill out an online form, and they will give you a discount, sometimes up to 30% off, on your brand-new tech.
How to use a Richer Sounds discount code
- Take a look at our best Richer Sounds discount codes and click ‘Get Code.
- The Richer Sounds website will open, and you can begin shopping.
- Add your favourite tech items to the shopping basket.
- When you’re happy with your selection, click the basket icon, then select ‘View Basket’ to check out.
- On the order total page, you will see a ‘Gift Voucher/Promo Code’ button that, when clicked, reveals the box to enter your chosen Richer Sounds discount code.
- Paste your Richer Sounds discount code into the box and click apply.
How we source our codes
Here at T3, we have an experienced team of deal experts, commercial colleagues, and savings editors dedicated to bringing you the best discount codes and money-saving news.
Our dedicated team of deal experts consistently source the web and hand-test the latest discount codes, updating our pages with the best discount codes for tech, home, luxury gifts and more.
Alongside this, our commercial colleagues maintain strong relationships with the biggest brands in the business. Their key experience with vouchers helps them to negotiate the best discount code exclusives.
On our pages, you’ll find researched and updated savings advice for your tech, home, fitness, and gifting purchases. Our team of editors have multiple years of experience within the vouchers industry and is always searching for ways to save. You’ll see their money-saving hints, tips, and fact-verified FAQs on our retailer pages.
What if my promo code doesn’t work?
Our team work hard to ensure any incorrect promo codes or expired sales are not included on our pages. To do this, we check a few things, including:
Test the code and check if they are valid ourselves.
Check we don’t have unique, one-use codes.
Looking at the offer conditions to make sure you have all the information.
However, there are times when details change or codes may expire without us knowing. If this happens, be sure to contact us by emailing vouchers.t3@futurenet.com so we know.
How do we make money?
It’s free for shoppers to use the discount codes we have above. We’ll get a small percentage of the money spent as a commission from the retailer you shop at. As with most businesses, we need to make money although this will never impact your price. The brand gives us a small share of the profit for connecting you to them. This helps us to keep sourcing discount codes whilst you make a saving.
Simply put: the retailer makes a sale, we get a commission, and you get a discount.
