FAQs
Does Dormeo offer free delivery?
Yes! Dormeo has free delivery on all mattress orders and larger items over £79. For orders below £79, standard delivery typically costs £4.95 and will take approximately 7-14 days to arrive.
Can I get a Dormeo NHS discount?
While Dormeo doesn't appear to offer an NHS discount anymore, key workers can still save with one of our Dormeo discount codes. All of our offers and codes are updated regularly to ensure that you're able to get the best savings possible.
Does my Dormeo mattress come with a guarantee?
Absolutely. At Dormeo, selected mattresses come with a generous 20-year warranty so you don’t have to worry about replacements or repairs. For more information on guarantees, ensure you check individual product pages.
What is the returns policy at Dormeo?
Dormeo has a 200-night trial, so you can test out your new mattress before committing. If you do change your mind within 200 nights, simply email Dormeo at support@dormeo.co.uk to arrange for a return.
Hints and Tips
Newsletter: Receive £10 off your purchase when you sign up for the Dormeo newsletter. Keep up to date with everything Dormeo has to offer and be the first to learn about the newest products, news, and so much more.
Sale: Take advantage of the Dormeo sale page, where they're offering discounted prices on everything from memory foam mattresses to toppers, and more. These sales tend to be time-limited promotions to check the Dormeo site often so you don't miss out.
Clearance: Shop the Dormeo clearance section to grab a deal on mattresses of all sizes. Our money-saving experts have seen as much as £500 off selected mattresses, so it's worth taking a look at the next time you need a high-quality replacement without the luxury price tag.
Sleep Trial: Take time to make sure that your new Dormeo mattress is the right fit for you with the 200-night trial period. If you decide it’s not the right fit, you can return it within the 200-night window and receive a full refund or exchange it for a different model so you don't need to stress.
How to use your Dormeo discount code
- Choose your Dormeo discount code from our Ideal Home offers.
- Head to the Dormeo website and start shopping.
- Continue to the checkout stage.
- Click the 'Apply discount' button to reveal the discount code box.
- Enter your Dormeo promo code and click 'Apply discount' to secure your savings.
How do we source promo codes and deals?
We have an Offers team that sources codes and deals from affiliate networks and from researching the web. The codes are tested to see if they work and then added to the retailer pages, alongside sales, multi-buy deals, friend referral discounts and newsletter sign-up deals. The codes and offers are checked regularly to ensure they’re still live and working, and new deals are added multiple times a week, keeping the offer list fresh.
Alongside this, we have a Commercial team that works with the brands to secure exclusive discount codes. An exclusive code is an offer agreed upon by the brand that is the best in the market, it’s normally a limited-time-only offer so it’s worth snapping up when you see it.
We also have a Copywriting team who update the FAQs, Hints & Tips and Buyers Guides sections with additional information on how you can save money at each retailer, alongside answering other queries you may have.
What if my voucher code doesn’t work?
Although we have eyes on the pages checking the codes and offers are working, sometimes they expire early or the details change suddenly. If you do find a code that doesn’t work or an offer has expired, please feel free to get in contact and let us know at vouchers.idealhome@futurenet.com.
How do we make money?
When you click one of our offer links, a unique identifier is added that lets the retailer know that you’ve come from our Ideal Home discount code page. If you then buy something, we get a commission from the purchase. A commission is a small percentage of the money that you’ve spent on your item(s).
