- Carnival Cruise Line cancelled numerous reservations after a website glitch offered solo balcony rooms on six-day cruises for an unusually low price of $300.
- The discounted fares were significantly below the typical cost of $600 to $1,500 for a five to seven-day trip, leading to widespread customer disappointment.
- Customers who booked these trips received emails stating their reservations were cancelled, with any monies paid being refunded to their original payment method.
- As a gesture of appreciation, Carnival offered a non-transferable onboard credit of US $100 per stateroom for future bookings made by August 31, 2026.
- Many affected travellers expressed frustration, with some having already booked flights to their departure ports, while Carnival cited its ticket contract and the “unreasonable promotional fare” as justification.
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